TradePoint Systems is proud to announce the release of eVENT, an easy-to-use and low-cost "event management" system that complements TradePoint's Alliance Import and BreakBulk systems. eVENT increases service levels provided by Customs House Brokers to their customers and cuts costs dramatically. The system tracks specified shipment dates within the Broker's Alliance database and automatically sends fax or e-mail alert messages to their customers and/or trading partners when any dates specified either occur or fail to occur.

eVENT permits the Broker to build and send an unlimited number of customized event alerts to any given customer. Rather than reacting to customer calls about shipments that typically require the Broker's staff to stop what they are doing, query for information, and then communicate that information back to the client, eVENT permits the Broker to proactively and automatically provide that information to its customers without human intervention. The system also lets the Broker manage by exception - Brokers set the levels of service they want to establish for each customer and then have eVENT notify them when that level is not being met.

With eVENT, the entire process of identifying critical shipment dates and creating appropriate alert messages can be handled by non-technical personnel with little time and effort. Criteria used to trigger an event alert can consist of a change of any shipment date or change in a list of user-specified dates, or the existence or non-existence of a shipment date. Each event can be further filtered to exclude Modes of Transportation and/or entry types.

"eVENT will dramatically increase a Customs House Broker's productivity, customer service, and customer satisfaction by providing an automated means for the broker to alert its customers of the status of their shipments - all at a fraction of what it now costs the broker to provide such information on a manual basis." said Christopher Crane, President and CEO of TradePoint.

Utilizing the latest technology to increase productivity and customer service is proving essential to the success of Customs House Brokers. At TradePoint Systems we are dedicated to assisting our customers in their efforts to increase both their productivity and customer service levels, while keeping costs low. We believe that our integrated technology approach - where we continually develop and introduce productivity tools that permit our customers to access, manipulate and take advantage of the wealth of information contained in their Alliance Import and BreakBulk system databases - will meet those competitive challenges in the years ahead. Our eVENT System is an example of one such tool.

TradePoint Systems has specialized in providing the most comprehensive and technologically advanced software systems, customization services, consultancy services and training to the international trade industry for nearly three decades.

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