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News
posted 13 Aug 2001
Increased automation and productivity for customs house
brokers
(August 13, 2001) TradePoint Systems has released Phase I
of Alliance Imaging, an easy-to-use and low-cost system used to
electronically capture and store every document that can be printed
from TradePoint’s Alliance Import or BreakBulk and Accounting
systems during the course of customs clearance work.
These images can be displayed during file processing, e-mailed or
faxed, or viewed by a customs house broker’s customers or trading
partners who utilise TradePoint’s internet tracking system.
Alliance Imaging increases service levels dramatically by
reducing electronically filing, storing and retrieving documents and
sending document-specific information to a broker’s customers and
trading partners.
TradePoint developed Alliance Imaging to bring the benefits
offered by imaging technology to its Alliance Import, BreakBulk and
Accounting customers. This release of Alliance Imaging provides an
automated process for the naming, indexing, storage and retrieval of
electronic documents for viewing, printing, and even e-mailing by a
broker’s staff. It is designed to efficiently capture the numerous
customs and business forms that can be generated by TradePoint’s
Alliance Import or BreakBulk systems.
Alliance Imaging also provides a means through which a broker’s
staff can retrieve any document images that are related to the
transaction being worked on. Users are then given the ability to
view these documents on their screens, print them, and attach them
to e-mails. These document images offer a crisp, clear reproduction
of the hard-copy document, complete with all the details of the
forms onto which they are printed.
Phase 2 of Alliance Imaging will extend its capability to
TradePoint’s Alliance Export system and will incorporate the
capacity to introduce outside source documents (non-Alliance
documents) into the Alliance Imaging process. These documents may be
received into the system in any number of media, including fax,
e-mail or scanner. Upon receipt, a system operator will name
and index the electronic image document(s) according to the
conventions established within Alliance Imaging, and the documents
will then be permanently stored on disk drives on an NT system.
Phase 3 of Alliance Imaging will offer automated routing of
source documents to business operations staff based upon a
predefined set of rules. Users can then display the documents in a
split-screen format for data entry or annotation purposes.
Utilising the latest technology to increase productivity and
customer service is proving essential to the success of customs
house brokers and freight forwarders. At
TradePoint Systems we are dedicated to assisting our customers in
their efforts to increase both their productivity and customer
service levels, while keeping costs low. We believe that our
integrated technology approach – where we continually develop and
introduce productivity tools that permit our customers to access,
manipulate and take advantage of the wealth of information contained
in their Alliance Import and Export system databases - will meet
those competitive challenges in the years ahead. Our Alliance
Imaging system is an example of one such tool.
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